Privacy Policy | Lumeria Dental

Last Updated: 04/20/2026

Lumeria Dental ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lumeriadental.com or interact with our office.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following information:

- Full name

- Phone number

- Email address

- Appointment preferences

- General inquiries or messages

We do not request or collect Protected Health Information (PHI) through website forms. Please do not submit sensitive medical information online.

HOW WE USE YOUR INFORMATION

We use your information to:

- Schedule and manage appointments

- Send appointment confirmations and reminders

- Respond to inquiries

- Provide customer support

- Improve our services and communication

- Send informational or promotional communications only where permitted and with your explicit consent

We do not sell or rent your personal information.

SMS & CALL COMMUNICATIONS (TCPA)

By providing your phone number and explicitly opting in, you consent to receive communications from Lumeria Dental, including phone calls and SMS/text messages related to:

- Appointment confirmations

- Appointment reminders

- Follow-up communications

- Office updates

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office directly.

Consent to receive SMS messages is not a condition of receiving services.

Opt-in consent is collected through a website form with a required, unchecked SMS consent checkbox, in-person interactions, or direct communication where consent is explicitly provided and documented.

MARKETING COMMUNICATIONS

Promotional or marketing messages are sent only if you have provided separate, explicit opt-in consent.

Such consent is obtained through a clearly presented and unchecked opt-in checkbox on our website forms or other documented methods.

Marketing communications are separate from appointment-related messaging and are not sent without additional consent.

You may withdraw consent at any time.

COOKIES & TRACKING

We use cookies and similar technologies to improve your experience and analyze website usage.

You may choose to disable cookies through your browser settings; however, some features may not function properly.

THIRD-PARTY SERVICES

We may use third-party service providers, including:

- Scheduling systems

- Communication platforms

- Analytics tools

These providers are required to safeguard your information. However, we are not responsible for their independent practices or system failures.

DATA SECURITY

We take reasonable steps to comply with applicable healthcare privacy and security standards. However, no method of transmission over the internet is completely secure.

DATA RETENTION

We retain personal information only as necessary to:

- Provide services

- Comply with legal obligations

- Resolve disputes

HIPAA NOTICE

This website is not intended for the transmission of Protected Health Information (PHI), and any such information submitted electronically is at the user’s own risk.

Any medical information should be shared directly with clinical staff through appropriate secure channels.

YOUR RIGHTS

You may request to:

- Access your personal information

- Correct your information

- Request deletion of your information

- Opt out of communications

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lumeria Dental shall not be liable for:

- Unauthorized access beyond reasonable control

- Data interception

- Third-party system failures

- Delayed or failed communications

CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be reflected with a revised “Last Updated” date.

CONTACT INFORMATION

Lumeria Dental

730 Goodlette-Frank Rd, Suite 206

Naples, FL 34102

Phone: +1 (239) 737-3137

LEGAL ACKNOWLEDGMENT

By using this website or providing your information, you acknowledge and agree to this Privacy Policy.